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Human Factors - User Interface & Usability

    User Interface and Usability and the User-Product Interface are the central and driving theme of WhiteLight Design's product development services.  The term user friendly is often used as a synonym for usable or usability, though it may also refer to accessibility.   A user-centered product design is typically a result of a systems approach to the usability engineering lifecycle - which aims to improve the User - Product interface system.  The design of a user interface affects the amount of effort the user must expend to provide input for the system, to interpret the output of the system and how much effort it takes to learn how to do this.  Usability is the degree to which the design of a particular product or user interface design takes into account the human psychology and physiology of the users, and makes the process of using the product or system effective, efficient and "user friendly".

     The goal of user – product interface design is to make the user's interaction as simple, logical and intuitive as possible; user-centered design. This includes the use of  statistical analysis of static and dynamic anthropometric studies (time & motion studies) combined with good semantics (physical layout - visual cueing) combined with Graphic Design and Industrial Design which includes both universal design and localization - language and cultural considerations to facilitate a user friendly design. 

     Graphic design is very important to user interface and product controls as to the perceived use, including applying branding and a theme or style to the interface without compromising its intuitive usability.  The intuitiveness of a user – product interface may depend on the regional environmental and cultural influences in regards to historical  and cultural influences, the geometric form & styling, location, language, color and contrast cueing, designing universally accepted products (geometric form) using semantics and symbology from an artistic perspective as much as functionality, from a technical engineering perspective.  For example products are designed on a smaller scale in Asian markets based on building and social housing practices.


Example: HuMAXTM Respiratory Humidification System
User Interface - Control Panel (Graphic Design)
Respironics Corporation, PA, GA & CA

Usability

     Usability is often associated with the functionalities of the product (cf. ISO definition, below), in addition to being solely a characteristic of the user interface (cf. framework of system acceptability, also below, which separates usefulness into utility and usability). It is mainly a characteristic of the user-product interface, but is also associated with the functionalities of the product.  It describes how well a product can be used for its intended purpose by its target users with efficiency, effectiveness, and satisfaction, also taking into account the requirements from its context of use. These functionalities or features are not always parts of the user interface (i.e. are you able to reverse with your car or not), yet they are key elements in the usability of a product.

     Usability is now recognized as an important product quality attribute improving function and performance   Universal usability refers to the design of information and communications products and services that are usable for every citizen..” The concept of universal usability (“usable by all”) is closely related to the concepts of universal accessibility (“accessible by all”) and universal design (“design for all”). These three concepts altogether cover, from the user’s end to the developer’s end, the three important research areas of information and communications technology (ICT): use, access, and design.

     Usability can also refer to the methods of measuring usability and the study of the principles behind an object's perceived efficiency or elegance.  In human-computer interaction and computer science, usability usually refers to the elegance and clarity with which the interaction with a computer program or a web site is designed.  The term is also used often in the context of products like consumer electronics, or in the areas of communication, and knowledge transfer objects (such as a cookbook, a document or online help). It can also refer to the efficient design of mechanical objects such as a door handle or a hammer.

Read on... User Interface Design & Usability and user friendly Page 2

Human Factors & Ergonomics:



 

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